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Creative Director, UX
Art Direction
Strategic Planning
Cross-Functional Collaboration
User Research
Interactive Prototypes & Testing
Content Strategy
Information Architecture
The ‘Watch’ page historically received high engagement especially among new customers. We ran an experiment to increase demand by creating an expandable drawer, tieing featured product cues directly to their video thumbnail.
Even die-hard fan-girls didn’t know that beneath virtually every Fashion Show outfit is shoppable product. My team conceived and executed several cross-channel videos revealing how the runway looks came to life.
Fashion Show fans get an insider look behind the curtain and a first chance to snag some coveted swag before it sold out.
We created a modular feature leveraging the platform's existing CMS to enable customers to more seamlessly shop content without leaving the experience.
A mobile-first second screen companion to the broadcast, the Runway Insider brought fans around the world closer to the sexiest night on television and first dibs on owning a part of the show.
Average order size was 28% higher for sessions that saw Fashion Show pages than for the overall VS.com site.
Associated demand per session was 132% higher for sessions that saw Fashion Show pages than for the overall VS.com site.
Chad Higinbotham
Product Design Leader
New York